

Requests for a refund are accepted within the period of one week after the order is placed. You are responsible for understanding this upon purchasing any library item.

Refunds will not be made for reason of differing construction methods.

We have made every effort to describe the products as accurately as possible. Note: Construction methods used when we build the library items are based on common Australian manufacturing techniques. Product not-as-described: a request based on this reason is satisfied on a case by case basis in agreement of both parties concerned. In this case we may send you a download link with the missing or fixed files or make a refund, at our discretion Irreparable defects, missing files etc.: although the products are thoroughly tested before release, unexpected errors may occur. We only make exceptions with this rule on the following reasons: Since My 3D Shop Pty Ltd is offering non-tangible, irrevocable goods we do not issue refunds once the order is accomplished. You can watch the training clips as many times as you like (between your registration and the 45 day expiry period). For the best comprehension, we recommend moving through the course one module at a time. We recommend 3-4 hours to view the course modules, answer the knowledge check questions and practice the exercises, but you don't have to do this all at once. ** This tutorial contains instructor narration and screen captions. *This tutorial requires that you have a valid PYTHA software licence.

Contact us to find out more about New User training. This course is a pre-requisite to complete the New User Training. We've broken the basics in to bite size chunks to get you on your way.
